How-To Guide: Migration to Auth0 with Multi-Factor Authentication (MFA)

This guide walks you through the complete process for migrating your Transport4 account to Auth0 and setting up secure login using a Multi-Factor Authentication (MFA) app.

📨 Step 1: Check Your Email from Transport4

You will receive an email from:

• From: noreply@transport4.com
• Subject: Set Initial Password

Example Email:

 

Look for the "Set Initial Password" URL in the body of the email.

🔗 Step 2: Click on the "Set Initial Password" Link

Click the "Confirm" button or link in the email. This will take you to the Auth0-hosted password setup screen.

 

🔑 Step 3: Create Your New Password

On the Auth0 screen:

1. Enter your new password
2. Confirm the password
3. Click Submit

✅ Choose a strong and unique password you haven't used before.

 

 

 

📱 Step 4: Set Up MFA Using Authenticator App

After setting your password, you'll be prompted to configure Multi-Factor Authentication (MFA).

Use Google Authenticator or Microsoft Authenticator:

1. Open your Authenticator app
2. Tap Add account > Scan QR code
3. Scan the QR code displayed on the screen

Example QR Code Setup:

 

Microsoft Authenticator

Open Add Account in Microsoft Authenticator, and choose Work or School Account

 

 

Scan QR Code from the Screen

 

Scan QR Code with Camera (Note: this is not an actual QR Code, only a representation)

 

Add Manual Code and URL

 

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Google Authenticator

 

Open Google Authenticator and click "Add a code" or the Plus (+) sign

 

Choose which option to add T4 Auth0 MFA

 

Scan QR Code (Note: not actual QR Code, only representation)

 

Add Manual Account Name and Key

 

🔁 Step 5: Enter MFA Code and Complete Setup

1. Enter the 6-digit code generated in your Authenticator app
2. Submit the code
3. Click “Continue.”

Once accepted, your MFA is now active.

✅ Step 6: Successful Login

You will now be logged into your Transport4 dashboard securely.

Future Logins:

• Go to the Transport4 login page
• Enter your email and password
• Open your Authenticator app
• Enter the 6-digit code

🆘 Need Help?

If you encounter any issues:

• Didn’t get the email?
• Lost your phone or need MFA reset?
• Contact T4 Help Desk at info@transport4.com